Terms of Service

Introduction and Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Member") and SecuredStays LLC, a Florida limited liability company wholly owned by Grimaxca Enterprises LLC, a Wyoming limited liability company (collectively, "Vettury," "we," "us," or "our"). By creating an account, completing verification, or using any part of the Vettury platform ("Platform"), you agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you may not access or use the Platform.

Vettury operates a verified housing marketplace that connects identity-verified and professionally licensed travel healthcare professionals ("Travelers") with identity-verified property owners ("Owners") for short-term housing placements. The Platform does not own, manage, or control any listed properties, and is not a party to any lease or housing agreement executed through the Platform.

Definitions

"Adverse Action" means a denial or unfavorable action taken against a Member in whole or in part based on information contained in a consumer report, as governed by the FCRA.

"Consumer Reporting Agency" or "CRA" means a company that collects and provides consumer report information as defined under the FCRA, 15 U.S.C. § 1681 et seq.

"Founding Member" means a Member who enrolled during the founding member period and whose membership rate is rate-locked pursuant to Section 5.4.

"ID Verified" means a Member who has completed identity verification through the Platform's designated service. The ID Verified designation does not constitute a background check, character endorsement, or guarantee of any kind.

"Owner" means a Member who lists one or more residential properties on the Platform.

"Placement" means a confirmed housing arrangement between a Traveler and an Owner executed through the Platform.

"Platform" means the Vettury website, mobile application, APIs, and all related services and tools.

"Portable Tenant Screening Report" or "PTSR" means a portable consumer screening report generated by the designated third-party Screening Provider, containing credit history, criminal background, eviction records, and identity verification, which a Traveler initiates, owns, and shares directly with Owners.

"Screening Provider" means the third-party Consumer Reporting Agency designated by Vettury for Traveler portable screening reports.

"Traveler" means a Member who is a travel healthcare professional seeking short-term housing through the Platform.

Eligibility

3.1 General Eligibility. You must be at least 18 years of age and legally authorized to enter into a binding contract under applicable law to create an account or use the Platform.

3.2 Traveler Eligibility. To access the Platform as a Traveler, you must be an actively licensed travel healthcare professional. Eligible professions include, without limitation, registered nurses, licensed practical nurses, allied health professionals, physicians, and other credentialed healthcare workers employed through travel staffing arrangements.

3.3 Owner Eligibility. To list a property as an Owner, you must have legal authority to lease the property, comply with all applicable laws governing residential rentals, and successfully complete the Owner screening process described in Section 7.

Account Creation and Verification

4.1 Account Registration. To become a Member, you must provide accurate, complete, and current information during registration. You are responsible for maintaining the accuracy of your account information and for all activity under your account.

4.2 Identity Verification. All Members must complete identity verification through the Platform's designated service before accessing any communication, listing, or placement features. Identity verification is a one-time requirement subject to periodic re-verification at Vettury's discretion.

4.3 Professional License Verification — Travelers. Travelers must hold a valid professional license in good standing at all times during their membership. Vettury reserves the right to periodically verify Traveler professional license standing through the applicable professional licensing governing body. Vettury does not guarantee real-time accuracy of license status information and is not responsible for delays in third-party database updates. In the event a verification check returns a suspended or revoked license status, the Traveler's account may be paused or terminated. Vettury expressly disclaims any duty of continuous, real-time, or uninterrupted license monitoring.

4.4 Criminal Background Screening — Owners. Owners must complete a criminal background screening through Vettury's designated Consumer Reporting Agency before any listing may be activated. The Owner screening process and adverse action procedures are governed by Section 7.

Membership and Fees

5.1 Traveler Membership. Traveler membership is $199.00 per year at the Standard rate. Travelers who enrolled during the founding member period (the first 200 Traveler slots) instead pay their locked founding rate, which varies by slot: 50% off ($99.50/yr) for life for Slots 1–50, 50% off ($99.50/yr) for 2 years then $149.00/yr for life for Slots 51–100, or 50% off ($99.50/yr) for 1 year then $149.00/yr for life for Slots 101–200 — see Section 5.4 and the Founding Member Benefit Schedule for full detail. Membership includes: identity verification, access to Traveler screening tools through the designated Screening Provider, periodic professional license verification, access to verified Owner listings, on-platform secure messaging, and eligibility for Placement.

5.2 Owner Membership. Owner membership is $199.00 per year at the Standard rate, covering up to three (3) active listings per account (a 4th or additional listing requires a direct sales conversation — no published self-serve rate). Owners who enrolled during the founding member period (the first 200 Owner slots) instead pay their locked founding rate, which varies by slot: free for life for Slots 1–25, free for Year 1 then $99.50/yr founding rate for life from Year 2 for Slots 26–50, 50% off ($99.50/yr) for 2 years then $149.00/yr for life for Slots 51–75, 50% off ($99.50/yr) for 1 year then $149.00/yr for life for Slots 76–150, or $149.00/yr for life for Slots 151–200 — see Section 5.4 and the Founding Member Benefit Schedule for full detail.

5.3 Placement Success Fee (Not Currently Charged). Vettury does not currently charge Owners a placement success fee upon a confirmed Placement. Vettury reserves the right to introduce such a fee in the future; if introduced, it will be disclosed in the Membership Pricing Schedule and described there before taking effect.

5.4 Founding Member Rate Lock. Founding Members are entitled to a rate-locked membership at the rate and for the duration set out in the Founding Member Benefit Schedule, measured from the date their rate was locked in at enrollment (lifetime for some tiers, a fixed number of years for others). This rate lock applies to membership fees only and does not extend to background screening fees or third-party service fees. A failed renewal payment does NOT, by itself, forfeit a Founding Member's founding rate or slot: the account is automatically suspended (and any active listings paused) while the issue is resolved, and the Member has up to six (6) months from the date of suspension to bring payment current, with the founding rate restored automatically upon resolution. If payment remains unresolved after six (6) continuous months of suspension, the membership is cancelled and the founding slot is permanently retired — it will not be reassigned to that Member or to anyone else. The Member may continue on the Platform after that point only as a Standard member at the then-current Standard rate, not the original founding rate. When a Founding Member's initial discount window closes, the subscription converts to the permanent founding rate of $149.00 per year for life (this does not apply to Owner Slots 1–25 or 26–50, or Traveler Slots 1–50, whose lifetime rates never convert to $149.00) — this is a repricing of the existing subscription, not a forfeiture of founding status. A Founding Member's founding status and rate are forfeited for fraudulent enrollment, for a material or repeated violation of this Agreement or applicable platform policy, or — for Owners in Founding Slots 26-200 only — automatically upon a failed Owner criminal background screening that cannot be cleared through the dispute process described in Section 7, in which case the subscription reprices to the then-current Standard rate. For Owners in Founding Slots 1-25, a failed background screening does not by itself forfeit founding status; revocation in that case requires a separate, discretionary administrative determination by Vettury. See the Founding Member Benefit Schedule, Section 4, for complete detail.

5.5 Background Screening Fee — Owners. Owner criminal background screening (Section 7) carries a $35.00 annual fee that applies to all Owners. For Owners in Founding Slots 1–25, the fee is waived during Year 1 of membership and billed starting Year 2. For Owners in Founding Slots 26–50, this fee is never billed as a separate charge — it is bundled into that tier's membership rate. For all other Owners (Founding Slots 51–200 and Standard), the fee is billed from Day One at onboarding, with no Year 1 waiver, and renewed annually thereafter. If an Owner fails the required background screening and cannot clear the finding through the dispute process described in Section 7, Vettury will issue an $85.00 partial refund of the Owner's membership payment to their original payment method within ten (10) business days of the final determination; this refund is available only to Owners who had already paid a membership fee at the time of the failed screening (Founding Slots 51-200 and Standard members, or Founding Slots 26-50 owners already in Year 2 or later) — Founding Slots 1-25 pay no membership fee and are not eligible for this refund, and Founding Slots 26-50 owners who fail screening during their free Year 1 have likewise paid no membership fee and are not eligible for this refund. See the Membership Pricing Schedule, Section 4, for the complete refund policy.

5.6 Re-Screening. PTSRs are valid for 30 days from issuance. Travelers requiring a new report must obtain one directly through the designated Screening Provider at that provider's then-current pricing.

5.7 Payment Processing. All membership fees are collected through the Platform's designated payment processor. Membership and administrative fees are non-refundable except as required by applicable law or as expressly set out in the Membership Pricing Schedule, Section 4 (Refund Policy) — currently, a full no-questions-asked refund within 14 days of membership start if no message has been sent (which suspends, rather than immediately cancels, the member's account; a founding slot held is retained during that suspension and, if the suspension is not resolved within six (6) months, is permanently retired rather than reassigned — see Membership Pricing Schedule, Section 4.1), and the $85.00 Owner screening-failure partial refund described in Section 5.5 above.

Traveler Screening — Portable Tenant Screening Report

6.1 PTSR Requirement. Travelers must obtain a PTSR from the Platform's designated Screening Provider before sharing applications with Owners. The PTSR includes credit history, criminal background, eviction records, and identity verification.

6.2 Traveler as Report Subject. The Traveler initiates, owns, and controls their PTSR. The Traveler pays the Screening Provider directly. Vettury is not the Consumer Reporting Agency for Traveler screening and is not a party to the contract between the Traveler and the Screening Provider.

6.3 Report Sharing. The Screening Provider issues the Traveler an authenticated shareable link. Travelers share this link with Owners through the Platform's messaging system. Owners access the report exclusively through the Screening Provider's portal. Vettury does not access, store, copy, or retain the contents of any PTSR.

6.4 Report Validity. PTSRs are valid for 30 days from issuance. Travelers are responsible for maintaining a valid report during active housing searches.

6.5 Credit Disclosure. All PTSRs include credit history. Vettury does not offer or support credit-excluded reports. Every Traveler shares the same complete report with Owners, ensuring consistent and lawful evaluation.

6.6 FCRA Rights. Travelers retain all rights under the FCRA, including the right to dispute inaccurate information directly with the Screening Provider and the right to receive adverse action notices when applicable. Vettury is not responsible for the accuracy of any PTSR and does not adjudicate disputes.

Owner Screening — Criminal Background Check

7.1 Screening Requirement. All Owners must complete a criminal background check through Vettury's designated Owner CRA before any listing may be activated. By submitting to screening, Owners provide written consent for the Owner CRA to conduct the check.

7.2 Standalone Disclosure. Prior to any Owner background check, Vettury will provide the Owner with a standalone written disclosure that a consumer report will be obtained. This disclosure is provided separately from any other form, consent, or agreement.

7.3 Report Review and Adverse Action. Owner background check results flagged for further review by the Owner CRA are routed to an internal Vettury admin review queue. An admin manually reviews the flagged report and resolves it as cleared or failed, recording a written note explaining the determination. Vettury's system does not generate a standalone pre-adverse action notice, does not enforce a minimum response window before a final decision is made, and does not automatically generate a final adverse action notice bearing a copy of the report or a summary of FCRA rights. The Owner CRA (Yardstik) has confirmed, through its own account team, that its pre-adverse and final adverse action notice sequence to the Owner is fully automated once Vettury reports a decline decision to it, firing only on that explicit decision and never automatically on a report simply entering review. Vettury's admin workflow reports that decision back to Yardstik via API, which is what starts Yardstik's own notice sequence.

7.4 Dispute Process. Disputes regarding the accuracy of an Owner background check are handled exclusively by the Owner CRA. Vettury does not adjudicate disputes. The adverse action timeline is paused during any dispute and resumes in accordance with the Owner CRA's resolution outcome.

7.5 Annual Re-Screening. Owners must complete a new criminal background check annually. Failure to do so results in suspension of active listings until re-screening is completed.

Listings

8.1 Listing Requirements. Owners may list properties they have legal authority to lease. Listings must accurately describe the property, amenities, location, and availability. Photographs must represent the actual current condition of the property and meet the Platform's minimum photo requirements.

8.2 Listing Accuracy. Owners are solely responsible for the accuracy of all listing information. Vettury does not verify listing descriptions, photographs, amenities, or property condition.

8.3 Listing Activation. A listing will not be activated until the Owner has: (a) completed identity verification; (b) completed the required criminal background screening; and (c) paid the applicable membership fee. Listings are subject to Vettury's review and approval prior to activation.

8.4 Listing Conduct. Owners are responsible for compliance with all applicable laws governing residential rentals, including zoning laws, HOA restrictions, and applicable housing codes.

8.5 Off-Platform Placement Pause. If an Owner's property is placed through a channel outside the Platform, the Owner must pause their Platform listing within 24 hours of the off-platform placement. A paused listing will not be reactivated until the Owner certifies that the property is genuinely available.

Placement Process

9.1 Application and Connection. Travelers may initiate a connection request to an Owner through the Platform's messaging system. Owners may review the Traveler's ID Verified status and PTSR through the Screening Provider's portal before making a placement decision.

9.2 Owner Decision. Placement decisions are made solely by Owners. Vettury does not make or influence placement decisions. Owners must evaluate all Travelers on a consistent basis in compliance with applicable fair housing laws.

9.3 Decline Reason Code. When an Owner declines a Traveler's housing request, the Owner must select one of the following reasons: dates unavailable, property no longer available, not a good fit, or other.

The selected reason is sent to the Traveler by email. The reason is selected by the Owner and is never inferred or assigned by the Platform. The Owner is solely responsible for selecting an accurate reason.

Declining a housing request does not pause, deactivate, or otherwise change the status of the Owner's listing. An Owner who no longer wishes to receive requests for a listing must remove or edit that listing directly.

9.4 Adverse Action — Traveler Side. When an Owner declines a Traveler's housing request for any reason, the Platform's role is limited to: recording the decline and the Owner-selected reason, sending the Traveler an email identifying the reason the Owner selected, and making a best-effort record of the decline for audit purposes. The Platform does not generate or transmit a pre-adverse action notice, does not enforce a minimum response window before finalizing a decline, and does not generate or transmit a final adverse action notice bearing a copy of a consumer report or a summary of FCRA rights.

If an Owner's decline is based in whole or in part on information in the Traveler's Portable Tenant Screening Report (PTSR), the Owner — not Vettury — is the party taking adverse action and bears the legal obligations under the FCRA (including 15 U.S.C. § 1681m) that apply to that decision, in the same manner described in the applicable PTSR consent and disclosure documents.

9.5 Screening Gate. No lease may be generated or executed through the Platform until all active applicants on the relevant listing have completed identity verification and PTSR submission. This requirement applies uniformly to all applicants on a given listing.

Rent and Deposit Payments

10.1 Direct Payment Between Members. Vettury does not process, hold, or disburse rent payments or security deposits, and is not a party to the financial terms of any Placement. Upon execution of a Placement lease, the Traveler's first month's rent and security deposit are arranged and paid directly between the Traveler and the Owner, using whatever lawful payment method they mutually agree upon. Vettury is not designated as, and does not act as, either party's compliance agent under Florida Statute § 83.49.

10.2 No Vettury Role in Fund Handling. Vettury does not collect, hold, transmit, or control any rent payment or security deposit at any time, and is not involved in, and assumes no responsibility for, collecting, holding, or disbursing any rent payment or security deposit at any point during the tenancy.

10.3 Deposit and Rent Disputes. Any dispute regarding the amount, timing, or return of a security deposit or a rent payment is a matter solely between the Owner and the Traveler, subject to applicable landlord-tenant law. Vettury does not adjudicate these disputes, does not evaluate the sufficiency of any evidence submitted by either party, and takes no position on the merits of any claim. Vettury has no role in holding, releasing, or adjudicating rent or security deposit funds.

10.4 Platform Fee Separation. Platform membership fees are collected through the Platform's payment processor and are entirely separate from, and unaffected by, rent and security deposit arrangements between Members.

10.5 Early Termination of Lease. A Traveler may terminate an active lease early only as provided in the Early Termination Addendum executed simultaneously with the lease, under one of six paths: at-will, for any reason, with at least thirty (30) days' notice, subject to any early termination fee elected in the Addendum; a validated habitability claim on the lease; the Owner's background-screening status having been downgraded on the Platform; a validated claim of Owner unlawful entry or constructive eviction; a validated SCRA active-duty servicemember exception; or a validated domestic-violence, dating-violence, sexual-violence, or stalking victim exception under Fla. Stat. § 83.682. The latter five paths permit immediate termination with no minimum notice period and no early termination fee. Traveler initiates this by sending a structured "Notice of Lease Termination" message to Owner within the Vettury Messages thread for that lease, stating the proposed exit date. The platform timestamps the notice, records it against the lease, and delivers it to Owner immediately within the same thread; the platform will not permit Traveler to submit more than one such notice per lease. Vettury does not mediate the request, verify the proposed exit date, or calculate, collect, hold, or disburse any early termination fee — that fee (if elected and if the at-will path applies), the actual move-out date, and any lease amendment are matters directly between Owner and Traveler. This provision is distinct from the account-level termination provisions in Section 20.

Prohibited Conduct

11.1 All Members. No Member may: (1) provide false, misleading, or inaccurate information during registration, verification, or any Platform interaction; (2) use the Platform for any purpose other than legitimate housing search or listing; (3) circumvent, disable, or interfere with any security or verification feature of the Platform; (4) collect, copy, or transmit any other Member's personal information without explicit consent; (5) use the Platform to harass, threaten, or discriminate against any other Member; (6) engage in any conduct that violates applicable law, including the Fair Housing Act, the FCRA, and applicable anti-discrimination laws; or (7) attempt to reverse engineer or access the source code or proprietary systems of the Platform.

11.2 Owners. In addition to the general prohibitions, Owners may not: (1) decline Travelers on the basis of any protected class under applicable law; (2) apply screening criteria with disparate impact on any protected class; (3) require Travelers to submit screening reports from sources other than the Platform's designated Screening Provider; (4) share, copy, or retain any information from a Traveler's PTSR outside of the Screening Provider's portal; (5) select a decline reason code that does not accurately reflect the basis for the decline decision; or (6) fail to pause a listing within 24 hours of an off-platform placement as required by Section 8.5.

11.3 Off-Platform Transactions. Members may not arrange, solicit, or complete housing placements or lease agreements outside of the Platform for properties or Travelers connected through the Platform. This section does not restrict rent or security deposit payments, which Section 10 requires to be arranged and paid directly between the Owner and the Traveler outside of the Platform. Any attempt to circumvent the Platform's matching and lease-execution processes voids all protections available under these Terms. Vettury reserves the right to terminate any Member's account upon detection of off-platform placement activity.

Third-Party Services

12.1 Third-Party Providers. The Platform integrates with third-party providers for identity verification, criminal background screening, portable tenant screening reports, payment processing, lease execution, and professional license verification. Vettury is not responsible for the availability, accuracy, or conduct of any third-party provider.

12.2 Hold Harmless. Vettury expressly disclaims all liability for any loss, damage, or harm arising from the acts or omissions of any third-party provider, including but not limited to service outages, inaccurate consumer report information, delayed or failed adverse action notice delivery, or payment processing failures. Members' recourse for third-party service failures lies directly with the applicable provider.

12.3 Third-Party Terms. Use of third-party services integrated with the Platform is subject to those providers' own terms of service and privacy policies.

Fair Housing Compliance

Vettury is committed to full compliance with the Fair Housing Act and all applicable state and local fair housing laws. All Members must conduct themselves in accordance with fair housing requirements. Discriminatory conduct by any Owner is grounds for immediate account termination.

Vettury may, at its sole discretion and without obligation, review platform activity for compliance with fair housing requirements. Nothing in these Terms creates an affirmative duty on the part of Vettury to detect, investigate, or remedy discriminatory conduct by any Member. Vettury reserves the right to take remedial action, including account termination and reporting to applicable authorities, upon detection of discriminatory patterns.

Intellectual Property

All content, technology, trademarks, and intellectual property associated with the Platform are owned by Vettury or licensed to Vettury. Members receive a limited, non-exclusive, non-transferable license to use the Platform for its intended purpose during the term of their membership.

Privacy

Vettury collects, uses, and protects Member information in accordance with its Privacy Policy, incorporated herein by reference. Consumer report information is handled in accordance with the FCRA and applicable state consumer protection laws.

Disclaimers

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. VETTURY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. VETTURY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. THE ID VERIFIED DESIGNATION IS NOT A GUARANTEE OF CHARACTER, SUITABILITY, OR FITNESS FOR ANY PURPOSE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VETTURY, ITS PARENT COMPANY GRIMAXCA ENTERPRISES LLC, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF THE PLATFORM. IN NO EVENT SHALL VETTURY'S TOTAL CUMULATIVE LIABILITY EXCEED THE GREATER OF (A) THE TOTAL MEMBERSHIP FEES PAID BY THE MEMBER IN THE TWELVE MONTHS PRECEDING THE EVENT, OR (B) ONE HUNDRED DOLLARS ($100).

Indemnification

You agree to defend, indemnify, and hold harmless Vettury, its parent company Grimaxca Enterprises LLC, and their respective officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law including fair housing and FCRA obligations; (d) any placement decision you make as an Owner; (e) any inaccurate information you provide; (f) any off-platform transaction activity; or (g) any inaccurate decline reason code selection.

Dispute Resolution

19.1 Informal Resolution. Before initiating any formal dispute, Members agree to contact Vettury at support@vettury.com with a written description of the dispute. Vettury will use commercially reasonable efforts to resolve the dispute informally within 30 days.

19.2 Binding Arbitration. If informal resolution is unsuccessful, all disputes arising out of or relating to these Terms, the Platform, or any Placement shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, conducted in Hillsborough County, Florida, or via remote means by mutual agreement. Judgment upon the award may be entered in any court of competent jurisdiction. Either party may seek injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

19.3 Class Action Waiver. YOU AND VETTURY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

19.4 Governing Law. These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law principles, except as preempted by applicable federal law.

Term and Termination

20.1 Term. These Terms commence on the date you create an account and continue until your membership is terminated.

20.2 Termination by Member. Members may terminate their accounts at any time by contacting Vettury at support@vettury.com. Membership fees are non-refundable upon termination by the Member.

20.3 Termination by Vettury. Vettury may suspend or terminate any Member's account immediately upon: (a) violation of these Terms; (b) conduct harmful to the Platform, other Members, or third parties; (c) failure to complete required verification or re-screening; (d) license suspension or revocation for Travelers; (e) adverse action resulting in denial for Owners; (f) evidence of discriminatory conduct; (g) off-platform transaction activity; or (h) inaccurate reason code selection.

20.3a Strikes and Temporary Bans. In addition to the enforcement actions described in Section 20.3, Vettury operates a strike system as further described in the Account Enforcement and Appeals Policy. Vettury may issue a strike against a Member's account for a policy violation. A Member who accumulates two active strikes is automatically placed on a temporary account ban: six (6) months for a first ban, and one (1) year for each subsequent ban. Vettury may, at its discretion, remove a strike or lift a ban prior to its expiration for good cause shown; removing a strike that triggered an active ban reverses that ban. A temporary ban restricts the Member's access to the Platform for its duration and is distinct from, and may be imposed independently of, the termination described in Section 20.3. Separately, a failed renewal payment triggers an automatic, non-discretionary account suspension under Section 5.4 (Founding Member Rate Lock) and the Membership Pricing Schedule; this payment-related suspension is distinct from the strike system described in this Section and is not subject to the appeal process in the Account Enforcement and Appeals Policy for conduct-based strikes.

20.4 Effect of Termination. Upon termination, your license to use the Platform ceases immediately. Provisions that by their nature survive termination shall continue in full force, including Sections 12, 14, 16, 17, 18, 19, and 20.

Modifications to Terms

Vettury reserves the right to modify these Terms at any time. Material modifications will be communicated to Members by email at least 30 days before the effective date. Continued use of the Platform after the effective date constitutes acceptance of the modified Terms.

General Provisions

22.1 Entire Agreement. These Terms, together with the Privacy Policy and any additional feature-specific terms, constitute the entire agreement between you and Vettury with respect to the Platform.

22.2 Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

22.3 Waiver. Vettury's failure to enforce any provision shall not constitute a waiver of that or any other provision.

22.4 Assignment. You may not assign rights or obligations under these Terms without Vettury's prior written consent. Vettury may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets.

22.5 Notices. All notices to Vettury shall be sent to support@vettury.com. Vettury will send notices to the email address associated with your account.

22.6 Force Majeure. Vettury shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including natural disasters, acts of government, telecommunications failures, or third-party service outages.